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Three decades of innovation in the taxi industry

Taximeter From Wikipedia, the free encyclopedia

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A taximeter is a mechanical or electronic device installed in taxicabs and auto rickshaws that calculates passenger fares based on a combination of distance travelled and waiting time. It is the shortened form of this word that gives the "taxi" its name.

Contents [hide]

1 History 2 Accessories and Features 3 Work cycle 4 See also
[edit] History The modern taximeter was invented by German Wilhelm Bruhn in 1891, and the Daimler Victoria—the world's first meter-equipped (and gasoline-powered) taxicab—was built by Gottlieb Daimler in 1897. Taximeters were originally mechanical and mounted outside the cab, above the driver's side front wheel. Meters were soon relocated inside the taxi, and in the 1980s electronic meters were introduced, doing away with the once-familiar ticking sound of the meter's timing mechanism. In some locations, taxicabs display a small illuminated sign indicating if they are free. In Argentina, this sign is called a "banderita" (little flag), a carryover term from the days of mechanical taximeters, in which a little flag was turned to wind up the mechanism. The flag would be hidden at the start of a trip and moved to the visible position at the end. [edit] Accessories and Features Taximeters can include several accessories, or act as components in larger dispatching/control systems. Features include: Ticket/receipt printer Fraud control and prevention (on the part of the owner or operator), through the impression of control tickets or computer monitoring. Additionally, taximeters are often visually sealed by a municipal weights and scales authority after initial calibration. Radio communication, allowing trip status to be monitored by a dispatcher or supervisor. Dispatching of trip assignments through radio or data systems. Interaction with GPS systems to assist with dispatching & to provide security. Seat sensors that detect the presence of a passenger (to prevent a cab from carrying fares without activating the taximeter) Credit or prepaid card support [edit] Work cycle During normal operation, taximeters repeat cyclically through several stages: Argentinian Taxímeter "Digitax Printer" in "Libre" (Available) mode Mechanical autorickshaw meter Free (or For Hire in UK): The taxicab is empty and available for hire. The luminous sign, if present, is switched on. Occupied (or Hired): The taximeter enters in this stage at the start of the trip and the "Free" sign is extinguished. In this stage the running fare and the present tariff are displayed. Additional information that can be displayed in this mode includes extras (e.g. credits for luggage), present time, speed, etc. To Pay (or Stopped in UK): At the end of the trip, the driver enters this stage to collect payment, make change, and optionally print a receipt. The exterior roof light may also blink to alert potential passengers. [edit] See also Taxicab Ohmer fare register Mobile data terminal Odometer Speedometer Tachometer

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Privacy policy About Wikipedia Disclaimers Please participate in a vote to determine the future copyright terms of Wikimedia projects (vote ends May 3, 2009). Vote now! Scholarship applications for Wikimania 2009 are now open. Apply now! [Hide] [Help us with translations!] Taxicabs of New York City From Wikipedia, the free encyclopedia (Redirected from New York City Taxi & Limousine Commission) Jump to: navigation, search Main article: Taxicabs of the United States A Ford Escape NYC taxicab, new branding. The taxicabs of New York City, with their distinctive yellow paint, are a widely recognized icon of the city.[1] Taxicabs are operated by private companies and licensed by the New York City Taxi and Limousine Commission. The Commission is a New York City government agency, within the New York City Department of Transportation, that is best known for its responsibility for the more than 13,087 taxis operating in the city.[2] It also oversees over 40,000 other for-hire vehicles, including "black cars", commuter vans and ambulettes.[1] Taxicabs are operated by private companies and licensed by the Taxi and Limousine Commission. "Medallion taxis," the familiar yellow cabs, are the only vehicles in the city permitted to pick up passengers in response to a street hail. Contents [hide] * 1 History o 1.1 Early 1900s - The Checker Cab o 1.2 1930s - Medallion System Introduced o 1.3 1960s - Yellow Cabs o 1.4 1970s - New York City Taxi and Limousine Commission o 1.5 1980s - Demographic change in drivers o 1.6 1990s - Changes in types of vehicles and Operation Refusal o 1.7 2000s - New computer technologies and hybrid vehicles * 2 Medallion taxicabs and livery taxicabs * 3 Hailing a medallion taxicab * 4 Fares * 5 References * 6 External links [edit] History [edit] Early 1900s - The Checker Cab Metal die-cast model of a Checker taxicab. The first taxicab company in New York was the New York Taxicab Company, which in 1907 imported 600 gasoline-powered cars from France. The cars were painted red and green. Within a decade several more companies opened business and taxicabs began to proliferate. The fare was 50 cents a mile, a rate only affordable to the relatively wealthy.[3] Previous taxis, including the one that killed Henry Bliss in 1899, were electric. By the 1920s, industrialists recognized the potential of the taxicab market. Automobile manufacturers like General Motors and the Ford Motor Company began operating fleets. The most successful manufacturer, however, was the Checkered Cab Manufacturing Company. Founded by Morris Markin, Checker Cabs produced the large yellow and black taxis that became one of the most recognizable symbols of mid-20th century urban life. For many years Checker cabs were the most popular taxis in New York City. [edit] 1930s - Medallion System Introduced During the Great Depression New York had as many as 30,000 cab drivers. With more drivers than passengers, cab drivers were working longer hours; additionally, there were concerns regarding the maintenance and mechanical integrity of the vehicles. In considering how to handle the situation, the city considered creating a taxi monopoly. The plan was abandoned after Mayor Jimmy Walker was accused of accepting a bribe from the Parmelee Company, the largest taxi company. In 1937 Mayor Fiorello H. La Guardia signed the Haas Act, which introduced official taxi licenses and the medallion system that remains in place today. The law limited the number of licenses to 16,900, but the number dwindled to 11,787, a limit which continued until 1996 when the TLC added 133 cabs.[4]. Since then more medallions have been added to the fleet and the city still only has around 13,000 medallions.[5] Because the medallion system artificially restricts the number of cabs, it has been criticized as a barrier to entry to the taxi market [6] that somewhat paradoxically has created a market for illegal taxicab operation in areas underserved by medallion cabs. Because the cost of leasing a medallion is so high, the system may cut into the income of drivers and raise costs to passengers. On the other hand, some transportation analysts contend that cities with no barriers to entry to the taxi market end up with an abundance of poorly maintained taxis. They say that a medallion system helps the city to better regulate taxis and enables the city to raise the standards of all taxis. [7] The medallions which could not be sold for a simple $10 renewal fee during the 1930s are now worth hundreds of thousands of dollars with fleet medallions topping $600,000 in 2007[8] Over the years, many medallions once owned by individual drivers were sold to large taxi fleets. To preserve the opportunity for individual drivers to own and drive their own taxi, certain medallions were designated for owner-operators. These cabs must be personally driven by the medallion owner for 210 nine-hour shifts per year, after which they can, if the driver chooses, be leased out. Corporate medallions, on the other hand, cost more, and are required to be leased double shifts, 365 days a year. About 29% of all taxis are owner operated, the rest are leased. [edit] 1960s - Yellow Cabs In the 1960s New York City experienced many of the problems of social unrest that engulfed other American cities.[citation needed] Crime rates increased along with racial tensions.[citation needed] As a result, a quickly growing industry of private livery services emerged. Unofficial drivers were barred from picking up people on the street, but they readily found business in under-served neighborhoods. In 1967, New York City ordered all "medallion taxis" be painted yellow to help cut down on unofficial drivers and make official taxicabs more readily recognizable.[3] The yellow taxi had been popularized by John D. Hertz, who started the Yellow Cab Company in 1915 and which operated in a number of cities including New York. Hertz painted his cabs yellow after he read a study identifying yellow as the most visible color from long distances.[3] [edit] 1970s - New York City Taxi and Limousine Commission New York City Taxi and Limousine Commission Enforcement Patch. The New York City Taxi and Limousine Commission (TLC) was established in 1971 with jurisdiction over the city's medallion (yellow) taxicabs, livery cabs, "black cars", commuter vans, paratransit vehicles (ambulettes) and some luxury limousines. The TLC was founded to deal with the growing number of drivers and to address issues important to both the taxi and livery industries. Its predecessor was the New York City Hack Bureau, operated under the aegis of the New York City Police Department. In the 1970s and 1980s both the unofficial livery services and the medallion taxicab companies began finding more and more of their drivers in the growing populations of Black, Latino, and Middle Eastern immigrants to the city as the previous generation of cabbies retired and moved out of the city.[citation needed] Crime in New York City had become severe at this point, and cabbies were often the victims of robberies and street crime.[citation needed] Bulletproof partitions between the rear passenger seat and the driver became common. [edit] 1980s - Demographic change in drivers By the mid-1980s and into the 1990s the demographic changes among cabbies began to accelerate as new waves of immigrants arrived in New York. Today, according to the 2000 U.S. Census, of the 62,000 cabbies in New York 82% are foreign born: 23% are from the Caribbean (the Dominican Republic and Haiti), and 30% from South Asia (India, and Pakistan]]).[9][10] The production of the famous Checker Cab had stopped and although there were still many in operation, the Chevrolet Caprice became the industry top choice. The working conditions of cabbies have changed as crime in New York has plummeted, while the cost of medallions has increased and fewer cabbies own their taxicabs than in previous times. [edit] 1990s - Changes in types of vehicles and Operation Refusal After 1996, when Chevrolet stopped making the Caprice, the Ford Crown Victoria became the most widely used sedan for yellow cabs in New York. In addition, yellow cab operators also use the Honda Odyssey, Chevrolet Venture, Ford Freestar, and Toyota Sienna minivans which offer increased passenger room. The distinctive Checker cabs have, due to their durable construction, been phased out only recently, the last one being retired in July 1999, being over 20 years in service and nearly one million miles on its odometer.[11] Laws since 1996 require taxis be replaced every 6 years regardless of condition. In 1996 the TLC began Operation Refusal, an undercover sting operation created to address the phenomenon of service refusal. In 1998, the TLC enacted a package, inspired by Mayor Rudy Giuliani, of regulatory reforms that included a structured framework of enhanced driver standards. In 1999, actor Danny Glover filed a complaint with the TLC after he was allegedly refused service by New York cab drivers.[12] This resulted in a highly publicized Operation Refusal crackdown on drivers who were allegedly discriminating against certain passengers for various bias-related reasons.[13] However, Giuliani's crackdowns led to a series of successful lawsuits against the city and the TLC. In 2000, a federal judge ruled that the NYPD had violated taxi drivers' First Amendment rights by refusing to let the drivers engage in a peaceful protest of new rules. The TLC also lost a series of cases in state courts for implementing rules without allowing for notice and comment. In 2000, another federal judge ruled that the Operation Refusal sting violated the cabbies' due process rights. In 2004, TLC inspectors were embarrassed when they handcuffed and arrested 60 Minutes reporter Mike Wallace, charging him with disorderly conduct for simply questioning the treatment of his driver. In 2006, the city was forced to settle the remaining aspects of the Operation Refusal case. Under the settlement, the TLC agreed to pay a group of 500 taxi drivers $7 million.[14] [edit] 2000s - New computer technologies and hybrid vehicles Taxicabs at the north end of the Murray Hill Tunnel in Manhattan. Ford Crown Victoria taxicab painted for the Garden in Transit project. Nissan Altima hybrid taxicab. Toyota Prius hybrid taxicab. In 2005, New York introduced incentives to replace its current yellow cabs with electric hybrid vehicles such as the Toyota Prius and Ford Escape Hybrid[15]. In May 2007, New York City Mayor Michael Bloomberg proposed a five-year plan to switch New York City's taxicabs to more fuel-efficient hybrid vehicles as part of an agenda for New York City to reduce greenhouse gas emissions. Approximately 90% of New York's 13,000 yellow cabs are Ford Crown Victoria's. This proposal will help to reduce greenhouse gas emissions and will be the equivalent of removing 32,000 private cars from the road.[16] From September to December 2007, many of the taxis participated in a voluntary public art project called Garden in Transit in which flower decals painted by children were affixed to the hoods of taxis. The TLC has mandated that by the end of January 2008 all taxis should be equipped with a Passenger Information Monitor (PIM) that is a screen in the backseat that can provide entertainment, a live GPS map of location, and be used to pay for rides by swiping a credit card. The drivers will have an electronic Driver Information Monitor (DIM) in which messages can be sent to them informing them of traffic conditions and facilitating retrieving lost objects.[17] Several taxicab drivers objecting to the cost of the devices (estimated at between $3,000 and $5,000 each)[18] staged voluntary strikes on September 5th and 6th and October 22 in 2007. The city implemented a “zone pricing” structure during the days and the strikes had minimal impact on the city according to officials.[19] Originally, before October 2007, NYC Yellow cabs displayed the fare stickers in the front doors and the Words "NYC Taxi" and the medallion number on the back doors. On September 30, 2007, all of the yellow cab decals were redesigned. Now, the cabs are easily identified with the medallion number followed with a checker pattern on the left and right rear fenders. A futuristic fare panel on the rear doors, and the front doors display a retroistic "NYC Taxi".[20] [edit] Medallion taxicabs and livery taxicabs A New York City taxicab medallion attached to the hood. Only "medallion taxicabs," those painted in distinctive yellow paint and regulated by the TLC, are permitted to pick up passengers in response to a street hail. The TLC also regulates and licenses for-hire vehicles, known as “car services” or “livery cabs”, which are prohibited from picking up street hails (although this is less often enforced in outer boroughs) and are supposed to pick up only those customers who have called the car service's dispatcher and requested a car. While medallion taxicabs in New York are always yellow, car service vehicles may be any color but yellow, and are usually black. For this reason, these taxi operators are sometimes called “black car” services. Despite the de jure prohibition on picking up passengers who hail on the street, some livery cabs nevertheless do so anyway, often to make extra money. When a livery cab engages in street pick-ups, it becomes known as a "gypsy cab." They are often found in areas not routinely visited by medallion cabs, and authorities tend to turn a blind eye to the practice rather than leave sections of the city without cab service. The use of gypsy cabs is strictly at the rider’s risk, and it is recommended that passengers negotiate a fare with the driver before entering, as the cabs are not equipped with meters, and fares are not regulated by the TLC. The driver also is taking a risk that the passenger will leave without paying. Medallion taxicabs are named for the official medallion issued by the TLC and attached to a taxi’s hood. The medallion may be purchased from the City at infrequent auctions, or from another medallion owner. Because of their high prices (often over $300,000)[21] medallions (and most cabs) are owned by investment companies and are leased to drivers ("hacks"). An auction was held in 2006 where 308 new medallions were sold. In the 2006 auction all medallions were designated as either hybrids (254) or handicap accessible (54) taxis. A livery car on Staten Island. [edit] Hailing a medallion taxicab Yellow cabs are concentrated in the borough of Manhattan, but patrol throughout the five boroughs of New York City and may be hailed with a raised hand or by standing at a taxi stand. A cab's availability is indicated by the lights on the top of the car. When just the center light showing the medallion number is lit, the cab is empty and available. When the OFF DUTY inscriptions to either side of the medallion number are lit, the cab is off duty and not accepting passengers. When no lights are lit, the cab is occupied by passengers. There is an additional round amber light mounted on the left side of the trunk, as well as an amber light at the front of the cab, usually hidden from view behind the grille. When activated by the driver, these "trouble lights" blink to summon the police. A maximum of four passengers may be carried in most cabs, although larger minivans may accommodate five passengers, and one child under seven can sit on an adult’s lap in the back seat if the maximum has been reached.[22] Drivers are required to pick up the first or closest passenger they see, and may not refuse a trip to a destination anywhere within the five boroughs, neighboring Westchester and Nassau Counties, or to Newark Liberty International Airport. The TLC operates undercover anti-discrimination stings to ensure cabbies do not engage in racial profiling or otherwise discriminate against passengers hailing cabs from the street. New York medallion taxicab in a prior livery. The medallion number is on the side of the taxicab. A New York City yellow taxicab in the new scheme. Note the new NYC taxicab logo on the front door and the flower painting on the hood, indicating this cab's participation in the Garden in Transit project. [edit] Fares As of June 2006, fares begin at $2.50 ($3.00 after 8:00 p.m., and $3.50 during the peak weekday hours of 4:00–8:00 p.m.) and increase based on the distance traveled and time spent in slow traffic (40 cents for each one-fifth of a mile or 60 seconds of no motion or motion under 12 miles an hour). The passenger also has to pay the fare whenever a cab is driven through a toll. The taxi must have an E-ZPass tag, and passengers pay the discounted E-ZPass toll rates.[23] Taxi drivers are not permitted to use cell phones while transporting passengers, even if they use a hands-free headset. 241 million passengers rode in New York taxis in 1999. The average cab fare in 2000 was $6; over $1 billion in fares were paid that year in total.[3] [edit] References 1. ^ a b New York City Taxi and Limousine Commission (2006-03-09). "The State of the NYC Taxi" (PDF). http://www.nyc.gov/html/tlc/downloads/pdf/state_of_taxi.pdf. Retrieved on 2007-02-18. 2. ^ Moynihan, Colin. "Rival Drivers’ Groups Disagree on Likelihood of Taxi Strike", The New York Times, August 24, 2007. Accessed October 3, 2007. "The two groups, which have been vying for the right to speak for city cabdrivers, were at odds over a decision by the Taxi and Limousine Commission that requires all of the city’s 13,087 medallion taxis to be equipped by the end of January with new technology including a global positioning system, a credit card system and a monitor that provides passengers with an electronic map." 3. ^ a b c d PBS and WNET (2001-08). "Taxi Dreams". http://www.pbs.org/wnet/taxidreams/history/index.html. Retrieved on 2007-02-18. 4. ^ Medallion Limits Stem From the 30's – New York Times – May 11, 1996 5. ^ nyc.gov – Retrieved November 9, 2007 6. ^ Regulation Magazine, Vol. 20 No. 1, 1997 7. ^ - Schaler Consulting Report 8. ^ New York taxi license hits record price: $600,000 - Reuters - May 30, 2007 9. ^ Bebepe, Jen. Turning yellow cabs into gold: Long days behind the wheel pay off as drivers become property owners", The Real Deal, September 2007. Accessed October 3, 2007. "In 2000, Bangladesh replaced Pakistan as the No. 1 country of origin for newly licensed cab drivers; some 18 percent of drivers were from the South Asian country, compared to 10 percent in 1991, and 1 percent in 1984. In all, 91 percent of New York City cabbies are foreign-born." 10. ^ "The Changing Face of Taxi and Limousine Drivers", Schaller Consulting. Accessed October 3, 2007. 11. ^ Wilgoren, Jodi. "Last New York Checker Turns Off Its Meter for Good", The New York Times, July 27, 1999. Accessed August 20, 2008. "The Taxi and Limousine Commission says his Checker, which is on its third engine and nearing one million miles on the odometer, needs a new chassis. Mr. Johnson's mechanic says that would cost $6,000 or more." 12. ^ Williams, Monte. " Danny Glover Says Cabbies Discriminated Against Him", The New York Times, November 4, 1999. Accessed October 7, 2007. "The actor Danny Glover, of the Lethal Weapon series, Beloved, and other films, filed a complaint yesterday with the City Taxi and Limousine Commission, charging a cabdriver with discrimination on Oct. 9 for refusing to allow him to ride in the front passenger seat." 13. ^ Bumiller, Elisabeth. " Cabbies Who Bypass Blacks Will Lose Cars, Giuliani Says", The New York Times, November 11, 1999. Accessed October 7, 2007. "Mr. Giuliani described the crackdown as a toughening of two existing but only minimally successful undercover efforts, both called Operation Refusal, one run by the Police Department, the other by the Taxi and Limousine Commission." 14. ^ Lueck, Thomas J. "New York City to Pay Settlement to Taxi Drivers Accused of Bias", The New York Times, March 8, 2006. Accessed October 7, 2007. "Under the agreement, termed a "settlement in principle" by Paula Van Meter, a lawyer for the city, about $7 million from the city will go to the cabbies, who were penalized without having been granted hearings for showing bias toward passengers, refusing to take them to certain locations or other violations. The cabbies were penalized by the Taxi and Limousine Commission from late 1999 through early 2002 under Operation Refusal, an enforcement tactic begun after the actor Danny Glover complained that five taxis had refused to stop for him because he is black." 15. ^ New York City Taxi and Limousine Commission (2005-09-08). "Taxi and Limousine Commission Votes Today to Authorize Cleaner, Greener Hybrid-Electric Taxicabs". http://www.nyc.gov/html/tlc/html/news/press05_04.shtml. Retrieved on 2006-08-16. 16. ^ Rivera, Ray (2007, May 23) Mayor Plans an All-Hybrid Taxi Fleet. New York Times, p. B1 17. ^ Medallion Taxicab Technology Enhancements - nyc.gov – Retrieved November 9, 2007 18. ^ Medallion Taxicab Technology Enhancements - nyc.gov – Retrieved November 9, 2007 19. ^ City Cabdrivers Strike Again, but Protest Gets Little Notice – New York Times – October 23, 2007 20. ^ http://www.nydailynews.com/news/2007/09/29/2007-09-29 21. ^ TLC : Average Medallion Prices. 22. ^ New York Taxis -- Getting around New York City in a Taxi "New York Taxis - - Getting Around New York City in a Taxi", About.com. Accessed October 2, 2007. 23. ^ New York City Taxi and Limousine Commission: Passenger Information, Rate of Fare, accessed June 11, 2006. [edit] External links * Understanding 2006 Hybrid Car Tax Credits at HowStuffWorks * New York City Taxi and Limousine Commission * Article on hossli.com about the designer of the new Taxi logo Retrieved from "http://en.wikipedia.org/wiki/Taxicabs_of_New_York_City" Categories: Government of New York City | Transportation in New York City | Taxicabs of the United States Hidden categories: All articles with unsourced statements | Articles with unsourced statements since February 2007 Views * Article * Discussion * Edit this page * History Personal tools * Log in / create account Navigation * Main page * Contents * Featured content * Current events * Random article Search Interaction * About Wikipedia * Community portal * Recent changes * Contact Wikipedia * Donate to Wikipedia * Help Toolbox * What links here * Related changes * Upload file * Special pages * Printable version * Permanent link * Cite this page Languages * Svenska Powered by MediaWiki Wikimedia Foundation * This page was last modified on 22 April 2009, at 20:06 (UTC). * All text is available under the terms of the GNU Free Documentation License. (See Copyrights for details.) Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a U.S. registered 501(c)(3) tax-deductible nonprofit charity. * Privacy policy * About Wikipedia * Disclaimers Please participate in a vote to determine the future copyright terms of Wikimedia projects (vote ends May 3, 2009). Vote now! Scholarship applications for Wikimania 2009 are now open. Apply now! [Hide] [Help us with translations!] Merchant account From Wikipedia, the free encyclopedia Jump to: navigation, search This article is missing citations or needs footnotes. Please help add inline citations to guard against copyright violations and factual inaccuracies. (January 2008) A merchant account is a contract under which an acquiring bank extends a line of credit to a merchant, who wishes to accept payment card transactions of a particular card association brand. Without such a contract, one cannot directly accept payments by any of the major credit card brands. When using an intermediary payment service provider (such as PayPal), the merchant account is in fact held by the service provider itself. Contents [hide] * 1 Methods of processing credit cards o 1.1 Credit card terminal o 1.2 Automated Response Unit (ARU) o 1.3 Payment gateway o 1.4 Level 2 or Level 3 Processing - Purchasing Cards o 1.5 Merchant Account Marketing o 1.6 Marketing by Banks o 1.7 Marketing by Independent Sales Organization (ISO)/MSPs * 2 Rates and fees o 2.1 Discount Rates + 2.1.1 3-Tier Pricing # 2.1.1.1 Qualified rate # 2.1.1.2 Mid-qualified rate # 2.1.1.3 Non-qualified rate + 2.1.2 6-Tier Pricing + 2.1.3 Interchange Plus Pricing + 2.1.4 Bill Backs o 2.2 Other Fees + 2.2.1 Authorization fee + 2.2.2 Statement fee + 2.2.3 Monthly minimum fee + 2.2.4 Batch fee + 2.2.5 Customer Service fee + 2.2.6 Annual fee + 2.2.7 Early Termination fee + 2.2.8 Chargeback fee * 3 See also * 4 References * 5 External links [edit] Methods of processing credit cards Today a majority of credit card transactions are sent electronically to merchant processing banks for authorization, capture and deposit. Various methods exist for presenting a credit card sale to "the system." In all circumstances either the entire magnetic strip is read by a swipe through a credit card terminal/reader or the credit card information is manually entered into a credit card terminal, a computer or website. The earliest methods, submitting credit card slips to a merchant processing bank by US mail, or by accessing an Automated Response Unit (ARU) by telephone, are still in use today but have long been overshadowed by electronic devices. These early methods used two-part forms and a manual device for mechanically imprinting the embossed card number information onto the forms. Whenever practical it is best to swipe a credit card because the rates will be much lower and the incidence of stolen credit card number fraud is greatly reduced. [edit] Credit card terminal A typical credit card terminal that is still popular today. A credit card terminal is a stand-alone piece of electronic equipment that allows a merchant to swipe or key-enter a credit card's information as well as additional information required to process a credit card transaction. A credit card terminal is a dedicated piece of equipment that only processes credit cards although it is common for related transactions including gift cards and check verification to also be performed. A credit card terminal typically must be plugged in to a power supply and connected to a telephone line. However, some terminals may be powered by batteries, communicate over the Internet or through the cellular phone networks. When a credit card is processed (either swiped through the magnetic stripe reader or keyed in to the keypad), it contacts the network to verify if the credit card can be authorized. The transaction is then stored on the machine until the polling window is opened. The machine will either upload the electronic funds directly to the merchant bank, or a polling service provider will dial in to collect, process then submit the data to the merchant bank. The most popular credit card terminals consist of a modem, keypad, printer, magnetic stripe reader, power supply and memory card. They have had the same basic design since the 1980s. As with computers, there is a wide range of memory capacities and other features like built-in printers and debit card pinpads that affect the manufacturing cost of a credit card terminal. [edit] Automated Response Unit (ARU) An ARU (also known as a voice authorization, capture and deposit) allows the manual keyed entry and subsequent authorization of a credit card over a cellular or land-line telephone. With this method a merchant typically imprints their customer's card with an imprinter to create a customer receipt and merchant copy, then process the transaction instantaneously over the phone. [edit] Payment gateway A payment gateway is an e-commerce service that authorizes payments for e-businesses and online retailers. It is the equivalent of a physical POS (point-of-sale) terminal located in most retail outlets. A merchant account provider is typically a separate company from the payment gateway. Some merchant account providers have their own payment gateways but the majority of companies use 3rd party payment gateways. The gateway usually has 2 components: a) the virtual terminal that can allow for a merchant to securely login and key in credit card numbers or b) have the website's shopping-cart connect to the gateway via an API to allow for real time processing from the merchant's website. [edit] Level 2 or Level 3 Processing - Purchasing Cards Visa and Mastercard have created a specialized type of credit card used primarily by government agencies and businesses. Increasingly, corporations and government agencies are relying on this form of payment to compensate their service providers and suppliers. Businesses benefit by receiving their funds quickly and by winning competitive bids and government contracts where purchasing cards are the required form of payment. The downside, however, is the increased costs associated with receiving these payments. These costs will usually be much higher than accepting a standard consumer credit card. The solution is that some businesses may qualify for ways to process these transactions that allow them to pay lower fees if they can supply additional information, called "level 2 or level 3 data". For example, if government transactions are over $5,000, businesses can significantly reduce their transaction costs by including "level 2 or level 3 data" about the purchase along with each transaction. Examples of level 2 or level 3 data is a purchase order number associated with the transaction that the credit card will be paying. This data is passed on to the purchaser so that it may be many times easier to reconcile the transaction. If all the required data is not collected and passed on during the transaction, the merchant can have surcharges added to the basic fees or be forced into a non qualified transaction category. [edit] Merchant Account Marketing Merchant accounts are marketed to merchants by two basic methods: either directly by the processor or sponsoring bank, or by an authorized agent for the bank and additionally directly registered with both Visa and MasterCard as an ISO/MSP (Independent Selling Organization / Member Service Provider). Marketing details are by card issuers like Visa and MasterCard, and are enforced by various rules and fines. [edit] Marketing by Banks A bank that has a merchant processing relationship with Visa and Mastercard, also known as a member bank, can issue merchant accounts directly to merchants. To reduce risk, some banks limit approval to merchants in its geographical area, those with a physical retail storefront, or those that have been in business for 2 years or more. [edit] Marketing by Independent Sales Organization (ISO)/MSPs To market merchant accounts, an ISO/MSP must be sponsored by a member bank. This sponsorship requires that the bank verify the financial stability and suitability of the company that will be marketing on its behalf. The ISO/MSP must also pay a fee to be registered with Visa and Mastercard and must comply with regulations in how they may market merchant accounts and the use of copyrights of Visa and Mastercard. One way to verify if an ISO/MSP is in compliance is to check a website or any other marketing material for a disclosure "company is a registered ISO/MSP of bank, town, state. FDIC insured". This disclosure is required by both Visa and Mastercard and will cause a fine of up to $25,000 if it is not clearly visible. In almost all cases, if there is no disclosure, the company is likely to be an uninformed 4th party or worse. In many cases unregistered operators have been responsible for some of the worst horror stories from merchants. [edit] Rates and fees A Merchant Account has a variety of fees, some periodic, others charged on a per-item or percentage basis. Some fees are set by the merchant account provider, but the majority of the per-item and percentage fees are passed through the merchant account provider to the credit card issuing bank according to a schedule of rates called interchange fees, which are set by Visa and Mastercard. Interchange fees vary depending on card type and the circumstances of the transaction. For example, if a transaction is made by swiping a card through a credit card terminal it will be in a different category than if it were keyed in manually. [edit] Discount Rates The discount rate comprises a number of dues, fees, assessments, network charges and mark-ups merchants are required to pay for accepting credit and debit cards, the largest of which by far is the Interchange fee. Each bank or ISO/MLS has real costs in addition to the wholesale interchange fees, and creates profit by adding a mark-up to all the fees mentioned above. There are a number of price models banks and ISOs/MLSs use to bill merchants for the services rendered. Here are the more popular price models: [edit] 3-Tier Pricing The 3-Tier Pricing is the most popular pricing method and the simplest system for most merchants, although the new 6-Tier Pricing is gaining in popularity. In 3-Tier Pricing, the merchant account provider groups the transactions into 3 groups (tiers) and assigns a rate to each tier based on a criterion established for each tier. [edit] Qualified rate A qualified rate is the percentage rate a merchant will be charged whenever they accept a regular consumer credit card and process it in a manner defined as "standard" by their merchant account provider using an approved credit card processing solution. This is usually the lowest rate a merchant will incur when accepting a credit card. The qualified rate is also the rate commonly quoted to a merchant when they inquire about pricing. The qualified rate is created based on the way a merchant will be accepting a majority of their credit cards. For example, for an internet merchant, the internet interchange categories will be defined as Qualified, while for a physical retailer only transactions swiped through or read by their terminal in an ordinary manner will be defined as Qualified. [edit] Mid-qualified rate Also known as a partially qualified rate, the mid-qualified rate is the percentage rate a merchant will be charged whenever they accept a credit card that does not qualify for the lowest rate (the qualified rate). This may happen for several reasons such as: * A consumer credit card is keyed into a credit card terminal instead of being swiped * A special kind of credit card is used like a rewards card or business card A mid-qualified rate is higher than a qualified rate. Some of the transactions that are usually grouped into the Mid-Qualified Tier can cost the provider more in interchange costs, so the merchant account providers do make a markup on these rates. The use of "rewards cards" can be as high as 40% of transactions. So it is important that the financial impact of this fee be understood. [edit] Non-qualified rate The non-qualified rate is usually the highest percentage rate a merchant will be charged whenever they accept a credit card. In most cases all transactions that are not qualified or mid-qualified will fall to this rate. This may happen for several reasons such as: * A consumer credit card is keyed into a credit card terminal instead of being swiped and address verification is not performed * A special kind of credit card is used like a business card and all required fields are not entered * A merchant does not settle their daily batch within the allotted time frame, usually past 48 hours from time of authorization. A non-qualified rate can be significantly higher than a qualified rate and can cost the provider much more in interchange costs, so the merchant account providers do make a markup on these rates. [edit] 6-Tier Pricing As a result of the Wal-Mart Lawsuit and to compete against PIN-based debit cards (which are processed outside of the Visa and Mastercard networks), Visa and Mastercard lowered the interchange rates for debit cards well below those for credit cards. Some providers can pass on the lower cost of these cards directly to merchants. Consequently, the 3 tiers programs have added 2 classifications for debit cards that are processed without a PIN or with a PIN for a total of 6 rate classifications. [edit] Interchange Plus Pricing Some providers offer merchant account services priced on an "interchange plus" basis. These accounts are based on the "interchange" tables published by both Visa Visa Interchange and MasterCard MasterCard Interchange. This type of pricing creates a discount rate by adding interchange rates, fees, assessments, markups and other costs. [edit] Bill Backs A bill back is a relatively new price model and a variation on interchange plus pricing. It has some variations but the basic concept is that the merchant pays interchange on the statement that the transactions took place and then pay all other fees, like dues, fees and assessments, etc on the next month's statement. It requires a great deal of time to research the actual cost per transaction with the bill back system. Some merchants feel this form of pricing is very misleading. [edit] Other Fees [edit] Authorization fee The Authorization fee (actually an authorization request fee) is charged each time a transaction is sent to the card-issuing bank to be authorized. The fee applies whether or not the request is approved. Note this is not the same as Transaction fee or Per Item fee. [edit] Statement fee The statement fee is a monthly fee associated with the monthly statement that is sent to the merchant at the end of each monthly processing cycle. This statement shows how much processing was done by the merchant during the month and what fees were incurred as a result. [edit] Monthly minimum fee The monthly minimum fee is a way to ensure that merchants pay a minimum amount in fees each month to cover costs from the provider to maintain the account and to create minimal profits. If a merchant's qualified fees do not equal or exceed the monthly minimum they will be charged up to the monthly minimum to satisfy their minimum fee requirements. Example: A merchant has signed a contract with a $25.00 monthly minimum fee. If all the fees for the most recent month of processing total only $15.00, this merchant will be charged an additional $10.00 to meet their monthly minimum requirements. Sometimes there are fees that are charged that are not a part of the monthly minimum, such as statement fees. It is industry standard to charge a monthly minimum. [edit] Batch fee A batch fee (also known as a batch header fee) can be charged to a merchant whenever the merchant "settles" their terminal. Settling a terminal, also known as "batching", is when a merchant sends their completed transactions for the day to their acquiring bank for payment. Some providers perform this automatically. It is important to close a batch every 24 hours or a higher rate will be assessed by Visa or Mastercard. [edit] Customer Service fee The customer service fee (also known as a maintenance fee) can be charged by some providers to pay for the cost of customer service. [edit] Annual fee The Annual fee can be charged by some providers to pay for costs of maintaining the merchant's account. Sometimes these fees can be quarterly. The fee can be from $49-$399. [edit] Early Termination fee The early termination fee can be charged by some providers if the merchant ends the contract before the end of the contract term. While contract terms of 1-3 years are typical, some providers have terms of up to 5 years with a one year prior notice to cancel or the fee will be assessed. Some providers also assess all statement fees and monthly minimums remaining when the contract is terminated. Some providers may also assess a "lost profit" fee based on an assumption of profits they concluded they would have earned during the full term of the contract. [edit] Chargeback fee The chargeback is the largest risk that is presented to banks and providers and therefore their biggest fear. This is not to be confused with a refund, which is simply a merchant refunding a transaction. In the Visa and Mastercard rules, the merchant's processing bank is 100% responsible for all the transactions that the merchant performs. This can leave the provider open to millions of dollars of potential losses if the merchant operates in an illegal or risky manner and generates many chargebacks. The providers pass this cost on to the merchant, but if the merchant is fraudulent or simply does not have the money, the provider must pay all the costs to make the card holder whole. The chargeback risk is the largest part taken into consideration during the contract application and underwriting process. Some banks are many times more stringent than others when assessing a merchant's chargeback risk. If a merchant encounters a chargeback they may be assessed a fee by their acquiring bank. A potential chargeback is presented on behalf of the card holder's bank to the merchant's credit card processing bank. A reason code is established by the card issuer to properly identify the type of potential chargeback based on the card holder's complaint. The most common complaint is that the card holder can not remember the transaction. Usually, these potential chargebacks are corrected when the merchant's processing bank sends over more details about the transaction. Some providers charge a fee for this service, known as a "Retrieval Request". A chargeback can also be related to a fraud or similar dispute that the card holder is claiming to the merchant. This fee can be charged by some providers whether the chargeback is successful or not and is not dependent on the amount of the chargeback. Currently both Visa and Mastercard require all merchants to maintain no more than 1% of dollar volume processed to be chargebacks. If the percentage goes above, there are fines starting at $5000 - $25,000 to the merchant's processing bank and ultimately passed on to the merchant. In all cases, a chargeback will cost the merchant the chargeback fee, typically $15-$30, plus the cost of the transaction and the amount processed. [edit] See also * Merchant services * Credit card * Credit card terminal * Payment gateway * Electronic Commerce * Credit card fraud * Chargeback insurance * Payment card industry (PCI) * Cardholder Information Security Program (CISP) [edit] References * Visa Interchange Visa Interchange rate table. * Mastercard Interchange Mastercard Interchange rate table. * MasterCard Merchant Rules PDF guidelines for all businesses that accept MasterCard credit cards. * Visa USA - Accepting Visa Guide and information for accepting Visa and other credit cards. [edit] External links * Electronic Transaction Association (ETA) is the international trade association for the payment processing industry. * The GreenSheet is a trade newsletter for the merchant account sales industry, serving Banks, ISOs and MLSs. * National Association of Payment Professionals is an organization created to provide education, benefits, liaison/representation and certification to individuals selling in the payment processing industry. Retrieved from "http://en.wikipedia.org/wiki/Merchant_account" Categories: Finance | Payment systems | Merchant services Hidden categories: Articles with unsourced statements since January 2008 | All articles with unsourced statements Views * Article * Discussion * Edit this page * History Personal tools * Log in / create account Navigation * Main page * Contents * Featured content * Current events * Random article Search Interaction * About Wikipedia * Community portal * Recent changes * Contact Wikipedia * Donate to Wikipedia * Help Toolbox * What links here * Related changes * Upload file * Special pages * Printable version * Permanent link * Cite this page Languages * Español Powered by MediaWiki Wikimedia Foundation * This page was last modified on 22 April 2009, at 15:20 (UTC). * All text is available under the terms of the GNU Free Documentation License. (See Copyrights for details.) Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a U.S. registered 501(c)(3) tax-deductible nonprofit charity. * Privacy policy * About Wikipedia * Disclaimers Please participate in a vote to determine the future copyright terms of Wikimedia projects (vote ends May 3, 2009). Vote now! Scholarship applications for Wikimania 2009 are now open. Apply now! [Hide] [Help us with translations!] Mobile data terminal From Wikipedia, the free encyclopedia Jump to: navigation, search This article does not cite any references or sources. Please help improve this article by adding citations to reliable sources (ideally, using inline citations). Unsourced material may be challenged and removed. (July 2008) A mobile data terminal (MDT) is a computerized device used in emergency vehicles, taxicabs, courier vehicles, service trucks, commercial trucking fleets, military logistics, fishing fleets, warehouse inventory control, and emergency vehicles to communicate with a central dispatch office. Mobile data terminals feature a screen on which to view information and a keyboard or keypad for entering information, and may be connected to various peripheral devices. Standard peripherals include two-way radios and taximeters, both of which predate computer assisted dispatching. MDTs may be simple display and keypad units, intended to be connected to a separate black-box or AVL (see below) computer. While MDTs were originally dumb terminals most have been replaced with fully functional PC hardware, known as MDCs (Mobile Digital Computers). While the MDC term is more correct, MDT is still widely used. Other common terms include MVC (Motor Vehicle Computer) and names of manufacturers such as iMobile. Contents [hide] * 1 Technology * 2 Typical MDT features * 3 Use in-vehicle * 4 See also [edit] Technology In the earlier days of computer-aided dispatching (CAD), many MDT's were custom devices, used with specialized point to point radios, particularly in applications such as police dispatching. While applications like taxi and package delivery often still use custom designed terminals, many CAD systems are switching to common (or ruggedized) laptops and Wide-Area Wireless IP communications, utilizing the Internet or private IP networks connected to and over it. For many industrial applications, such as commercial trucking, GIS, agriculture, mobile asset management, and other industries, custom electronic hardware is still preferred. Custom terminals use I/O interfaces that connect directly to industry-specific equipment. They are usually environmentally hardened packages with power supply protection and robust memory file systems that greatly improve reliability and task efficiency. MDT solutions that are based on ruggedized consumer products or consumer available software will typically not have the life cycle duration expected in industrial applications, over 5 years. [edit] Typical MDT features * o 9 VDC to 36 VDC input power. o Electrical transient protection, such as described in ISO 7637, Electrical disturbance on road vehicles. o Serial port to connect to a satellite or terrestrial radio transceiver. o Digital I/O to monitor external events. o Removable medial or I/O port of retrieving data or upgrading software. o Wide operating temperature -10 C to 70 C or better. o Drop tested to MIL-STD 810E, which specifies multiple drops from 48" to plywood over concrete. o Sealed against dust and liquid. o Connections to industry specific equipment, such as J1708 data bus for commercial truck applications. o Display technology specific to viewing conditions for the intended industry (LCD, TFT LCD, Vacuum fluorescent display, CSTN). o Integrated un-interruptible power supply, which will ride through electrical brown-outs typical in vehicle installations. o Internal 802.11b transceiver (depending on target application), possibly with external antenna connection. A related device classification, specific to the transportation industry, is called automatic vehicle location (AVL). Mobile data terminals are often used in conjunction with a ¨black box¨ that contains GPS receiver, cell phone transceiver, other radio devices, or interfaces to industry-specific equipment. AVL devices may be simple stand-alone modems or may include operating systems with application space for the system integrator. [edit] Use in-vehicle MDTs are most commonly associated with in-vehicle use. This requires the MDT to be anchored to the vehicle for driver safety, device security, and user ergonomics. Mounts are designed for attaching MDTs to mobile workspaces into most notably automobiles, forklifts, boats, and planes. Specialized manufacturers such as Gamber Johnson and LEDCo build mounts for the specific MDT brands and models and for specific vehicles. Specialized regional metal shops and mount design integrators design MDT mounting hardware for low volume specialized applications such as forklifts and commercial boats. MDTs generally require specific installation protocols to be followed for proper ergonomics, power and communications functionality. MDT installation companies such as USAT Corp. and TouchStar Pacific specialize in designing the mount design, assembling the proper parts, and installing them in a safe and consistent manner away from airbags, vehicle HVAC controls, and driver controls. Frequently installations will include a WAN modem, power conditioning equipment, and a WAN, WLAN, and GPS antenna mounted external to the vehicle. [edit] See also * Portable Data Terminal [hide] v • d • e Computer sizes Larger Super · Minisuper · Mainframe · Mini · Supermini · Server Cray-2 Micro Personal · Workstation · Home · Desktop · SFF (Nettop) · Plug Mobile Portable / Desktop replacement computer · Laptop · Subnotebook · Tablet (Ultra-Mobile PC) · Portable / Mobile data terminal · Electronic organizer · E-book reader · Pocket computer · Handheld game console · Wearable computer PDAs / IAs Handheld PC · Pocket PC · Smartphone · PMPs · DAPs Calculators Scientific · Programmable · Graphing Other Single-board computer · Wireless sensor network · Microcontroller · Smartdust · Nanocomputer Retrieved from "http://en.wikipedia.org/wiki/Mobile_data_terminal" Categories: Automotive technologies | Mobile computers | Automatic identification and data capture Hidden categories: Articles lacking sources from July 2008 | All articles lacking sources Views * Article * Discussion * Edit this page * History Personal tools * Log in / create account Navigation * Main page * Contents * Featured content * Current events * Random article Search Interaction * About Wikipedia * Community portal * Recent changes * Contact Wikipedia * Donate to Wikipedia * Help Toolbox * What links here * Related changes * Upload file * Special pages * Printable version * Permanent link * Cite this page Languages * Français Powered by MediaWiki Wikimedia Foundation * This page was last modified on 20 March 2009, at 13:50 (UTC). * All text is available under the terms of the GNU Free Documentation License. (See Copyrights for details.) Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a U.S. registered 501(c)(3) tax-deductible nonprofit charity. * Privacy policy * About Wikipedia * Disclaimers


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